A Honeywell smart thermostat is an excellent way to fine-tune how you use your HVAC system. But like any technology, you might sometimes experience a problem. With the digital display, Honeywell smart thermostats can show an error code that professional technicians use to get a better sense of what's going on. Here are several of the most likely error codes you could see on your Honeywell smart thermostat.
Honeywell Error Code e42
You can see this error code when your home’s Wi-Fi internet did not present an IP address for the thermostat to hook up to. This can happen if your router fails to execute the Dynamic Host Configuration Protocol, or DHCP. This process automatically transmits the required IP address for your thermostat to connect to the Wi-Fi.
How to Fix Honeywell Thermostat Error e42
You can resolve error code e42 by verifying that your router is enabled for DHCP. If it does, you may also have to power cycle the router and complete the initial setup process again with your thermostat. Completing this task should see to it that the DHCP is delivered and connects to the smart thermostat.
Honeywell Error Code e02
Error code e02 occurs if the password for accessing your home’s Wi-Fi router is not correct. After this error code appears for 30 seconds, the thermostat’s digital display automatically transitions to the Wi-Fi setup screen so you can try the password again.
How to Fix Honeywell Thermostat Error e02
All you'll need to do to resolve error e02 is verify you’re entering the correct Wi-Fi password when configuring the thermostat.
Honeywell Error Code 40
Error code 40 can pop up when the thermostat is alerted that a heat pump or air conditioner’s monitoring system has recognized a malfunction. Most often, this happens when the compressor isn’t working despite being instructed to. But this error code could also show up if power is disconnected from the outdoor unit for a long period of time. A “High Pressure Fault” error, triggered by blocked airflow, can display this error code. Lastly, you may see error code 40 if there’s something wrong with the refrigerant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can check the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for regular operation. If you restart the thermostat and error code 40 reappears, it’s best to get in touch with an experienced technician.
Honeywell Thermostat Error e43
If a Honeywell thermostat displays error code e43, it can’t communicate with the router, and by extension your Wi-Fi. This may happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with the wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Reboot the router by unplugging it and leaving it that way for around 30 seconds. The thermostat might also be disconnected if you have recently changed the password or the Wi-Fi’s SSID, which is the name you create for it.
Honeywell Error Code e1
Thermostats employ sensors to determine the temperature outdoors and indoors. If a sensor malfunctions, you may see error code e1 turn up on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A skilled technician can replace the sensor and reset the thermostat, which should clear error code e1.
Honeywell Thermostat Error 11n
Error code 11n can appear in situations where the thermostat can’t detect a heating or cooling unit. This might mean that the equipment itself is defective and unable to maintain a connection to the thermostat. This sometimes happens when the wiring is bad or even if the thermostat is faulty.
How to Fix Honeywell Thermostat Error 11n
A professional technician can employ a voltmeter to determine if there’s a poor electrical connection. In situations where the wiring on your type of HVAC system is bad, the technician can replace it. In situations where the thermostat itself is the issue, it should probably be replaced.
Honeywell Thermostat Error e2
If you see error code e2 show up on your Honeywell smart thermostat, it could mean a few different things. In some cases, one of the sensors used to detect the temperature isn’t working like it should. In other cases, it means the router was disconnected from the outlet before the thermostat could complete the setup process.
How to Fix Honeywell Thermostat Error e2
If the error code is caused by sensor failure, a technician should troubleshoot and switch out the affected sensor. If the problem comes from disconnected power, all you have to do is make sure the router remains on during the setup process.